Return & Refund Policy for DigitalBundle.Sale
Thank you for choosing DigitalBundle.Sale! We strive to provide high-quality digital assets that empower your creative journey. Due to the digital nature of our products, all sales are final. We encourage you to carefully read the product descriptions and review any available previews before making a purchase.
Product Access & Delivery
Upon successful payment confirmation, you will receive an email containing instant access links to your purchased digital bundle. We guarantee that the links will be functional and allow you to download the content you’ve acquired.
Policy on Non-Tangible Irrevocable Goods
As all products sold on DigitalBundle.Sale are non-tangible, irrevocable digital goods, we generally do not issue refunds once the order has been processed and access has been provided. By completing your purchase, you acknowledge and agree that there will be no returns, exchanges, or refunds for any reason, including but not limited to:
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Change of mind after purchase.
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Software incompatibility (unless specific system requirements were stated and not met by the product).
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Accidental purchases.
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Lack of technical knowledge required to utilize the digital assets.
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Finding a similar product at a lower price elsewhere.
Exceptions: When Refunds May Be Considered
While our standard policy is no refunds, we understand that exceptional circumstances can occur. We may, at our sole discretion, consider a refund or credit under the following limited conditions:
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Non-Delivery of the Product: If, due to a technical error on our part, you never receive the access links to your digital bundle, and we are unable to resolve the issue promptly after being notified.
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Major Defects in the Product: While we thoroughly test our digital assets, errors can arise. If the digital bundle contains significant defects that prevent it from being used for its intended purpose, and these defects cannot be fixed after you provide detailed information to our support team. Please note that minor bugs or aesthetic issues do not qualify as major defects.
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Product Misrepresentation: If the digital bundle you received is completely different from what was described and depicted on the product page. Subtle differences in template variations or reel counts do not constitute misrepresentation.
Process for Requesting an Exception
If you believe your situation qualifies for an exception under the conditions listed above, you must submit a formal refund request within 7 days of your purchase date. Requests made after this period will not be considered.
To request a refund, please email our support team at info@digitalbundle.sale with the following information:
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Your full name.
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The order number of your purchase.
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The specific reason for your refund request, providing clear details and supporting evidence (such as screenshots).
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Confirm that you have deleted any downloaded content and will not use the digital assets.
Review & Approval Process
Our team will carefully review your request and the evidence provided. We may ask for additional information during this process. The final decision regarding the approval or denial of any refund is made at our sole discretion. We will notify you of our decision via email within a reasonable timeframe.
Changes to This Policy
DigitalBundle.Sale reserves the right to modify or amend this Return & Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of our website and services following any changes constitutes your acceptance of the revised policy.
Contact Information
If you have any questions or require further clarification regarding our Return & Refund Policy, please do not hesitate to contact our dedicated support team.
Email: info@digitalbundle.sale
Phone: +91 80545 18007
Address: #5, Kapoor Arcade, M.M Malviya Road, Amritsar, Punjab 143001, India